Enhancing Project Success through Employee Empowerment and Team Emotional Intelligence: The Mediating Effect of Trust in Leadership

Abstract

This research investigates the relationship between employee empowerment, team emotional intelligence (TEI), and project success (PS) within Pakistan's telecommunications vendors, emphasizing the mediating influence of trust in leadership. Utilizing social exchange theory (SET), the study posits that employee empowerment and TEI positively affect project success, with trust in leadership acting as a vital mediator in these dynamics. Employing structural equation modeling and bootstrap analysis on a sample of telecommunications vendors in Pakistan, the findings indicate a substantial positive link among employee empowerment, TEI, and project success. The findings indicate that trust in leadership mediates the association between empowerment and TEI with project success, highlighting its essential role in converting employee and team skills into successful project execution. The study offers significant insights for telecom vendors in Pakistan, emphasizing the necessity of cultivating trust via empowerment and emotional intelligence to improve project success in a competitive and intricate sector.