Impact of Servant Leadership on Job Execution: Mediating Role of Interpersonal Coordination

Abstract

Servant leadership has gained increased interest over the past few years; nevertheless, little research has been conducted on the dynamics of servant leadership and symbiotic diversity settings and their influence on the behavior of the employee. The objective of the study is to examine the mediating effect of interpersonal coordination between servant leadership and job execution. The managerial employees of the leading four cellular networks in Pakistan were surveyed and data were analyzed with the help of structural equation modeling (SEM) using Smart PLS 4.0. It was found that servant leadership significantly predicts job execution and interpersonal coordination. Moreover, it was also found that the interpersonal coordination partially mediates between servant leadership and job execution. The research emphasizes the value of servant leadership in a variety of workplaces and provides some practical implications on how to build inclusive cultures and enhance employee performance by implementing relational and identity-based leadership.